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Refund Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund.

Once an order has been placed and the feedback has been delivered, your order is not refundable. 

We capture and save screenshots for feedback given on every order. These screenshots are evidence that the feedback has been delivered. Customers can request to see the screenshots from their order at anytime. 

We work hard to make sure all feedback is delivered within the predicted time. If feedback is not delivered to you within our current delivery time. Please reach out to our support team at support@cfs.solutions. We are not responsible for the customer feedback score and the results from the feedback.

 

Subscription Cancellation

The customer is responsible for there subscription, therefore, if you wish the cancel your subscription you must do so yourself via your customer portal. Once a subscription order is fulfilled or has exceeded the 7 day warranty, it is not refundable.

 Orders that have not been fulfilled and are ineligible for a refund will be archived and the customer can ask for this order to be fulfilled at anytime when adequate information is given so that it is possible to fulfil the order.

 

 Refunds

To complete your refund, we require a receipt or proof of purchase.

If the refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
Processing fees are non-refundable regardless of the situation. These are used to cover the costs of our payment processor.
Late or missing refunds
If you haven’t received a refund within 10 business days, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@cfs.solutions.

 

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